Privacy Policy

Last updated: May 1, 2026

Who we are

At Bunk, we aim to provide a powerful and seamless Software as a Service (SaaS) experience for managing properties, calendars, and smart devices.

Our Website is https://bunk.homes and is managed by tinpin, LLC in New York, USA. Bunk operates as a doing business as (DBA) name of tinpin, LLC.

Important Clarification on Our Services: Bunk is strictly a SaaS management tool and is NOT a property listing service. We do not charge fees for listing properties, we do not earn commissions from property rentals, and we do not act as real estate representatives, brokers, or agents. Users of Bunk are solely responsible for complying with all applicable local, state, and national laws regarding Short-Term Rentals (STR), Long-Term Rentals (LTR), and any other property-related activities.

What data we collect and why we collect it

We only collect information about you if we have a reason to do so – for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources.

Information you provide to us

Basic account information: We ask for basic information from you in order to set up your account. For example, we require individuals who use Our Website to create an account, provide an email address, and name.
Property and Device Management Data: To provide our core services, we collect data related to the properties and smart devices you manage. This includes property addresses, calendar/booking data, smart device configurations, lock access codes, and usage logs.
Transaction and Billing Information: If you buy a subscription from us, you will provide additional personal and payment information required to process the transaction, such as your name, credit card information, and billing address. We do not store your raw credit card numbers on our servers.
Contact forms & communications: When you communicate with us via form, email, text message, or support ticket, we store a copy of our communications. Contact form submissions (IP address, user agent, name, email, phone number) may be submitted to the Akismet service for spam checking.

Information we collect automatically

Log Information: We collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, and operating system.
Usage Information: We collect information about your usage of our Services (e.g., page views, what actions are performed on Our Website). We use this to provide our Services and get insights on how people use them.
Location Information: We may determine the approximate location of your device from your IP address to calculate geographic usage statistics.
Information from Cookies & Other Technologies: Our Website uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted Services. For a detailed breakdown of our cookie usage, please see the Cookies and Tracking Technologies section below.

Information we collect from other sources

We may also get information about you from other sources. For example, if you create or log into your account through a social media service, we receive information from that service via their authorization procedures.

How and why we use information

We use information about you for the purposes listed below:

To provide our Services – to set up your account, process subscription payments, and facilitate property/smart device management.
To further develop and improve our Services.
To monitor and analyze trends and better understand how users interact with our Services.
To monitor and prevent any problems with our Services, protect the security of our Services, detect fraudulent transactions, fight spam, and protect the rights and property of Our Website.
To communicate with you about offers, promotions, or system updates.

Legal bases for collecting and using information (EU/GDPR)

For those in the European Union, our legal grounds for processing information are based on the grounds that:

The use is necessary in order to fulfill our commitments to you under the applicable terms of service (e.g., to administer your account or charge for a paid service).
The use is necessary for compliance with a legal obligation.
The use is necessary to protect your vital interests or those of another person.
We have a legitimate interest in using your information to improve and safeguard our Services.
You have given us your consent.

We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards:

Third Party Vendors

We may share limited information about you with third-party vendors who need to know information about you in order to provide their services to us, or to provide their services to you. These include:

Payment Processors: We use trusted third-party payment processors to handle all subscription billing and financial transactions. These processors receive your billing information via secure APIs to process payments and prevent fraud.
Analytics Providers: We utilize analytics services to help us understand how users interact with our platform, track performance, and improve our services. All analytics data is processed with privacy-preserving measures, such as IP anonymization.
Service & Hardware APIs: To provide our core SaaS functionality—specifically smart device and home management—we transmit necessary data (such as access schedules or device identifiers) through secure APIs to communicate with your connected hardware and third-party service providers.
Communication & Marketing Tools: We use third-party services to manage our email communications, transactional alerts, and marketing efforts to keep you informed about your account and our services.

• • Cloud Infrastructure & Security: Your data is stored and backed up using secure cloud-based storage and infrastructure providers. We also utilize third-party security services to protect our platform from spam, malware, and unauthorized access.

Legal and Regulatory Requirements: We may disclose information in response to a subpoena, court order, or other governmental request.
To Protect Rights and Property: We may disclose information when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Our Website or the public.
Business Transfers: In connection with any merger or sale of company assets, user information would likely be one of the assets transferred.
Aggregated or De-Identified Information: We may share information that has been aggregated so that it cannot reasonably be used to identify you.

How long we keep information

We retain personal information for as long as needed or as permitted in light of the purpose(s) for which it was obtained and further processed and consistent with applicable law. We generally discard information about you when we no longer need the information for the purposes for which we collect and use it.

We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above.

Cookies and Tracking Technologies

This section explains how we use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by the website owner (tinpin, LLC) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate (“essential” cookies). Other cookies enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes.

Analytics and customization cookies: These cookies collect information used in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are.
Advertising cookies: These cookies are used to make advertising messages more relevant to you, preventing the same ad from continuously reappearing and ensuring ads are properly displayed.
Unclassified cookies: These are cookies that are in the process of being classified with the help of their providers.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager (found in the notification banner on our website). Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted. You may also set or amend your web browser controls to accept or refuse cookies (Chrome, Firefox, Safari, Edge, etc.).

What about other tracking technologies, like web beacons?

We may use other, similar technologies from time to time, like web beacons (tracking pixels). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us to monitor traffic patterns, deliver cookies, and measure the success of email marketing campaigns.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. The information collected through this process does not enable us or them to identify your name or contact details unless you choose to provide these.

Your Choices & Rights

You have several choices regarding your information:

Limit Information Provided: You can choose not to provide optional account information.
Opt-Out of Marketing: You may opt out of receiving promotional communications from us.
Set Browser to Reject Cookies: You can set your browser to reject cookies, though certain features of Our Website may not function properly.
Close Your Account: You can close your account and stop using our Services at any time.

If you are located in certain countries (including the EU), data protection laws give you the right to:

Request access to your personal data.
Request correction or deletion of your personal data.
Object to or limit our use and processing of your personal data.
Request portability of your personal data.

How to exercise these rights: You can access, correct, or request deletion of your personal data using the “Request Data Erasure” tool provided directly within your Account Profile dashboard. For any other requests, please contact the Administrator(s) through our contact page. Requests will be addressed as early as possible and always within one month.

Security

While no online service is 100% secure, we protect customer data with the following features:

We use SSL/HTTPS throughout all Our Website pages to encrypt communications.
We use firewalls and malware scanners to prevent unauthorized access.
We do not keep user credit card information on Our Website database(s).
Databases are sanitized (actual user personal details are removed) before deploying to development or testing environments.

What data breach procedures we have in place

In case of a data breach, Administrator(s) will immediately go through affected User Data, attempt to reset passwords if needed, and inform the User. We will work closely with affected Customers to determine next steps, necessary patches, and how to avoid similar events in the future.

Definitions and legal references

Personal Data (or Data): Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Usage Data: Information collected automatically through Our Website (IP addresses, URI addresses, time of requests, operating system details, etc.).
User/Customer/Visitor: The individual using Our Website.
Administrator/Data Controller: tinpin, LLC

Contact Information

If you have a question about this Privacy Policy, or you would like to contact us about any of your rights, please reach us via our contact page or at:

tinpin, LLC / Bunk
90 State Street, STE 700 Office 40
Albany, NY 12207
(Official Paperwork Only)

Privacy policy changes

Our Website may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.